Service & Repair and Supply Chain Administrator

At EKOS, Inc., our mission is clear — we strive to provide retail-caliber tools to customers in the fuel industry through technology, experience, and education. Pioneering fuel management software is our passion. We are constantly updating and refining our software, and we pride ourselves on delivering knowledge and power to our customers — that’s where you come in! 

Our group is looking for a Service & Repair and Supply Chain Administrator to join our team. No previous experience is necessary; we will provide hands-on training. The ideal individual is a problem-solver and ready to hit the ground running. You will monitor critical systems for failures while identifying and resolving software and hardware-related issues. 

This role will give you the support and resources needed to grow professionally. We are a tight-knit, fast-paced, and motivated team. Sounds like a fit? Read more below!

What we have to offer you:

• Medical and vision insurance with the company covering 100% of employee costs
• Dental Insurance
• 401K with up to 4% match
• Generous paid time off, including; 10 paid holidays + an additional 5 days
• Opportunities for growth and promotion from within
• Competitive compensation package

On an average day, you will:

• Ensure that all requests for Service and Equipment quotes have a Service Ticket in EKOS
• Update Status of Service Orders in EKOS by contacting Vendors and requesting updates as necessary
• Follow-up with Vendors on status of Open Equipment Purchase Orders
• Create Purchase Orders for Service Calls and Equipment quotes in Quickbooks as necessary
• Update Status of Estimates and Purchase Orders in Quickbooks through follow-up with Vendors
• Maintain accurate inventory counts of Equipment in Quickbooks
• Manage entire shipment process for Equipment in Quickbooks including packaging and drop off for equipment
• Configure communication devices based on documented installation instruction
• Update customer data in EKOS, including site information (contacts, equipment, etc.)

To qualify for this job, you must have the following:

• Strong verbal and written communication skills
• An in-depth understanding and ability to demonstrate strong proficiency in Microsoft Office 
• Strong attention to detail and follow-up skills with both internal and external personnel
• Ability to pass a full background check 
• US work authorization required

We’d also love it if you have the following:

• One year of administrative support experience
• Basic knowledge of networking at IOT devices
• Working knowledge of Quickbooks

EEO Statement:

Go Energies LLC is an equal-opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veteran status, status as a disabled individual, or any other protected group status or non-job characteristic as directed by law.